Privacy Policy
Restore with Christina is committed to respecting your privacy and we take privacy, security and complying with data protection seriously. We have prepared this privacy notice to help you understand what personal information we collect about you and how we use it. If you want more information on how we collect, use and protect your personal information, please contact us at christina.menig@gmx.net
What type of information does Restore with Christina collect?
Beside your contact details that you provide when filling in our contact form on our website, we will ask for your medical information during the initial consultation at your first massage appointment. These information will be held together with any further medical records to make up your complete Client Record.
What to include in the Privacy Policy
Contact details are usually collected via our website's contact form and during the first consultation (see consultation form). If you fill in our website's contact form you agree that Restore with Christina hold your contact information. If you do not wish for your contact details to be saved, you may state so in your original message or by contacting us directly.
Why does Restore with Christina collect such personal information?
We aim to deliver a tailored service to our customers and to do so we collect such personal information for the following purposes:
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To provide and operate the mobile massage service;
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To provide our customers with after care and advice;
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To be able to contact our customers with general or personalised service-related notices and promotional messages if they should have consented to this;
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To provide our customers with gift vouchers if purchased;
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To comply with any applicable laws and regulations.
How do we store, use, share and disclose your personal information?
Personal information, especially medical information is collected during consultation as paper records which are stored in a locked cabinet with controlled access by authorised staff only. Contact information collected via the website contact form are stored on a secured email server.
Restore with Christina will not share your personal information unless explicitly requested by you or there are legal grounds for us to disclose something you have shared. If there is reason for your information to be shared between therapists for the purpose of your treatment, we will sought your permission before any information is shared.
How long do we keep your data for?
Restore with Christina will keep your personal information for 2 years in line with GDPR.
For insurance and regulatory reasons, medical information will be kept for 2 years after which they will be archived for an additional 10 years. You have the right to ask us to destroy your Client Record at any time, if you wish to terminate our working relationship.
Privacy notice updates
We reserve the right to modify this privacy notice at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.